Service
Pre-sales service:
Business etiquette reception
We can pick you up from the airport and provide business etiquette.In your service, your service has luxurious commercial car to solve the travel problem after you arrive in zhengzhou.The elegant and chic cafe allows you to negotiate with us more comfortably.
Visual exhibition hall visit
Intuitive impression, manufacturing plants, visit the machinery exhibition hall, the company's business personnel will take you to visit our factory, advanced manufacturing equipment and modern exhibition, machinery accessories exhibition hall, let you know our production scale and product equipment has a more intuitive impression.
Field operation simulation display
To further understand, the company's business personnel will show you around our factory for on-site operation.You can personally operate and experience our excellent mechanical processing equipment.The technician will answer your question patiently.
Customizing solutions for customers
From the perspective of customers, in the ability to fully understand the customers on the production line, processing after the type and the need of customer investment cost budget, our senior design team will analysis, discussion, design, and then, the best production line and layout scheme.Our goal is to tailor the most suitable and economical production line for our customers to ensure the maximum profit of customers.
Online customer service
We provide various services, including pre-sale consultation, after-sales maintenance and logistics tracking 7 24 online customer service, 24-hour response phone, email, mobile phone, WeChat, complaint;Real-time query logistics information, the trinity, fully meet the customer communication requirements, to solve the pre-sale confusion, domestic troubles.
Design services before sales
According to the customer's actual needs, we can determine the type and specification of the equipment.We can also customize this machine according to customers' special requirements, and provide customers with a reasonable production line.What's more, we provide customers with training technicians who have certain skills and machine maintenance skills.None of these charges will be charged.
After-sales service:
Sales tracking service
During the sales process, we timely tracked the production process, ensured the quality of the products, shortened the production cycle, and focused on product acceptance work.In addition, we also employ experienced technicians to design and construct the construction plan for free, so as to make the construction plan reasonable and the cost lowest.
FAQ:
1. Q:Can I get some samples and what is the delivery time?
A:We are honored to sent you samples for quality check for delivery time,10-20 days after confirm the sample order.
2. Q:Do you have the products in stock?
A:Yes,we have some model products can supply to you.
3. Q:What's the MOQ(Minimum Order Quantity)?
A:We are specialized in wholesales of food machinery, so the agent in overseas will be highly appreciated ! The best quality with best price,to achieve the win-win cooperation!
4.Q: Can I change the voltage if the machine is not available in my country?
A:Of course,our professional engineers will solve all those problems for you, to make sure you can use it in your country.Our sales also will give you professional advice when you select machines.
5.Q: What certification do you have?
A:We have CE,BV,SGS,ISO,CCC,etc. Please do trust us,we are determined to provide you best quality equipments.
FAQ:
1. Q:Can I get some samples and what is the delivery time?
A:We are honored to sent you samples for quality check for delivery time,10-20 days after confirm the sample order.
2. Q:Do you have the products in stock?
A:Yes,we have some model products can supply to you.
3. Q:What's the MOQ(Minimum Order Quantity)?
A:We are specialized in wholesales of food machinery, so the agent in overseas will be highly appreciated ! The best quality with best price,to achieve the win-win cooperation!
4.Q: Can I change the voltage if the machine is not available in my country?
A:Of course,our professional engineers will solve all those problems for you, to make sure you can use it in your country.Our sales also will give you professional advice when you select machines.
5.Q: What certification do you have?
A:We have CE,BV,SGS,ISO,CCC,etc. Please do trust us,we are determined to provide you best quality equipments.